FAQs

How do I cancel a running Motiva step?

Written by David Gutelius
Updated over a week ago

How can I see my campaign data in Eloqua Insight?

How to create Insight reports from Motiva AI step results

Written by David Gutelius
Updated over a week ago

How does Motiva AI work?

Written by Scott Gutelius
Updated over a week ago

How is this different from A/B testing?

Written by Scott Gutelius
Updated over a week ago

What can I test / optimize?

Written by Scott Gutelius
Updated over a week ago

How much does Motiva AI cost?

A simple approach to pricing

Written by David Gutelius
Updated over a week ago

Does Motiva do Send Time Optimization?

Otherwise known as STO

Written by David Gutelius
Updated over a week ago

Is there a minimum number of contacts needed for Send Time Optimization?

Written by Scott Gutelius
Updated this week

What browsers do you support?

Written by David Gutelius
Updated over a week ago

What Marketing Automation platforms do you support?

Written by Scott Gutelius
Updated over a week ago

What Eloqua permissions are needed?

Users need certain Eloqua permissions to use Motiva AI.

Written by Matt Hill
Updated over a week ago

Is there a minimum population size required?

Written by Scott Gutelius
Updated over a week ago

What is the All In feature?

When Message Testing, go "All In" to immediately send the winning email to all remaining contacts.

Written by Matt Hill
Updated over a week ago

What do I need to do?

Written by Scott Gutelius
Updated over a week ago

When does Motiva AI declare a winner?

Written by Scott Gutelius
Updated over a week ago

What happens if there is no single winner?

Written by Scott Gutelius
Updated over a week ago

I like your reports. Can I just run a single email through Motiva AI to get the reports?

Written by Scott Gutelius
Updated over a week ago

How do I optimize my send times?

Written by Scott Gutelius
Updated over a week ago

How do I find new audiences?

Written by Scott Gutelius
Updated over a week ago

Do you do ad buying / bidding?

Written by Scott Gutelius
Updated over a week ago

Does Motiva AI test web pages?

Written by Scott Gutelius
Updated over a week ago

What is Confidence?

Written by Matt Hill
Updated over a week ago

What is the Confidence Threshold?

Written by Matt Hill
Updated over a week ago

What is Rate Uncertainty?

Written by Matt Hill
Updated over a week ago

What is Email Priority?

How to choose which email steps are prioritized

Written by Scott Gutelius
Updated over a week ago

What is Data Health?

And how do I select Contact DB fields to show or hide by default in Motiva reporting?

Written by Scott Gutelius
Updated over a week ago