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How do I cancel a running Motiva step?
How do I cancel a running Motiva step?
David Gutelius avatar
Written by David Gutelius
Updated over 4 years ago

If you need to cancel a live Motiva AI message testing, Send Time AI, or Simple step, just:

  • login into the Motiva AI app,

  • navigate to the step in question

  • Press the "X" (cancel) button in the upper right hand corner of the screen

This will immediately stop the Motiva step from sending any additional emails.

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